Casumo Casino Review
Founded in 2012, Casumo Casino is one of the new kids on the UK gambling block. Without a rich brand history to fall back on, they have quickly built an impressive product which is more than the equal of better-established names.
The eagle-eyed among you may recognise them as the new principle shirt sponsor of Reading F.C. They have also sponsored Wembley Arena, during e-sports events, demonstrating that they aren't here to just make up the numbers. After establishing themselves for a superb digital product, and array of unique bonuses, this brand-building marks the second phase of Casumo's growth.
Throughout this review, we will highlight some of the areas that have underpinned this growth. If you weren't already aware of the reasons Casumo Casino is a UK gambling industry must watch, then you will be by the end.
Casumo Casino's rise can be neatly charted through the various awards they have won. Shortly after launching, they received the "Rising Star" award at the prestigious EGR gaming awards. This was swiftly followed by "Innovation in Casino" awards in 2014 and 2015.
Also in 2015, the "Mobile Product of the Year" award announced them as a serious player in the industry. This was capped off in 2019, where they received the "Online Operator of the Year" award at the International Gaming Awards - confirming their place amongst the industry's elite.
Customers are increasingly bombarded with bonus offers. In a scramble to attract new players, many operators rush out unimaginative bonuses with complex terms and conditions.
Recognising this, and the worth of creating user-friendly promos, Casumo Casino has become known for their unique promotions. One such example is the use of no wager free spins.
Another innovative feature, through which players can earn bonuses, is "Reel Races". Reel Races is an action packed slots tournaments, bursting with prizes. These tournaments take place every 30 minutes, with the secret to success being a fast and furious spinning strategy. This enables you to collect as many points as possible and shoot up the leader board.
Somewhat unconventionally, like most things they do, Casumo Casino has games provided by over 20 different software developers. This, of course, includes some of the industry's biggest names - Microgaming, NetEnt, Evolution Gaming & IGT, amongst others.
Dealing with such a large number of providers means players can expect to find a new game launch on site every week. This not only keeps the product feeling fresh, but also increases the likelihood of bonuses being awarded to try new games
This is perhaps the one area they are not so innovative. Whilst customers are able to deposit with a decent range of banking options, they can only withdraw using wire transfer, Mastercard/Visa, Neteller, Skrill and MuchBetter. Whilst this is sufficient for most, it is not entirely in-keeping with the rest of the innovative brand.
As you would hope, the operator has a user-friendly approach when it comes to customer service. Expectedly, it is possible to contact the company via e-mail, however this is no longer satisfactory to many players.
As a result, Casumo offer a remarkably easy to use live chat function. Available 24/7, this emphasis on customer experience is what we have come to expect from them.
Being an international operator, they possess a number of reputable licenses. These include licenses from the Malta Gaming Authority, Danish Gambling Authority and the UK Gambling Commission.