Royal Panda Casino Review
Having come into operation as recently as 2014, Royal Panda Casino has the fresh feel you would expect from an industry newcomer. It is clear some time has been taken to develop a user-friendly product and they are starting to reap the rewards of this approach.
As is common in the UK gambling industry, operators who have built solid foundations often look to sports sponsorship to hypercharge their growth. This is no different for Royal Panda Casino, who became the primary shirt sponsors of QPR for the 2019/20 EFL season. Now on the cusp of becoming a mainstream operator, we take a closer look at what they have to offer prospective players.
One of Royal Panda Casinos key selling points is their unique bonuses. They have purposefully set out to disrupt the industry's current bonus offerings and provides particularly good rewards to existing customers.
Whilst new customers can expect to receive a deposit match bonus upon joining, existing players can receive similar deposit match bonuses every Friday. This is called the Bamboo Bonus but is separate to their loyalty scheme. The Loyal Panda Program gives players points for every action they complete on the site. Once enough points have been gained, they can then be exchanged for prizes ranging from bonus funds to exotic holidays.
Besides these, there are regular creative promotions available to both new and existing players. Though some of these may be unusual, they are typically easy to understand - with clear bonus conditions another way in which they are looking to shake up the industry.
Royal Panda Casino offers games from most of the industry's big hitters. This includes the most popular titles from Microgaming, NetEnt & Evolution Gaming amongst others.
The company caters extensively to slot players, offering the entire catalog of NetEnt and Microgaming slots - which includes the likes of crowd favorite Starburst. For those who prefer a more classic experience, there's also a huge range of table games. This includes several different varieties of Roulette, Blackjack, Poker, Baccarat and Progressive Caribbean Stud. Players who enjoy something a little more instant can also find a whole host of scratch cards.
There are a huge range of deposit options available. These include the expected methods of bank wire, Visa/Mastercard and Neteller/Skrill. Players can also benefit from the option of using the increasingly popular deposit methods of Trustly and PaySafe.
As is usually the case, the number of withdrawal options are far fewer. These include bank wire, Visa/Mastercard and Neteller/Skrill.
Perhaps it is a result of their relative size, as they are still very much an emerging operator, but we found the customer service to be slightly lacking for such a user focused site.
Though they do offer the usual methods of contact - phone, live chat and e-mail - they only have representatives working 08:00-23:00. Whilst this is very reasonable, it can leave you stranded if you have an urgent issue outside of this time. Several other operators do manage to run 24/7 support.
Royal Panda Casino possess reputable licenses from both the Malta Gaming Authority and the UK Gambling Commission.